1. Who you are dealing with
Revampify is operated by Daniel Bragg, doing business as Revampify, based in California, United States. You can reach us at hello@revampifysolutions.com, or by mail at 731 W. Taft Ave., Orange, CA 92865. Email is the fastest way to reach us and the address we use for anything formal.
In these terms, "we" and "us" mean Revampify, and "you" means the person or business agreeing to them.
2. What these terms cover
They apply when you view a redesign we built for your business, buy one, add our deployment service, order any work from our published price board, subscribe to the upkeep plan, or use this website. If we ever sign a separate written agreement with you, that agreement wins wherever the two disagree.
We may update these terms. The date at the top changes when we do. Updates apply going forward, never backwards: work you have already bought is governed by the terms in force when you bought it. If you are on the upkeep plan and we make a change that matters, we will tell you by email before it takes effect, and you can cancel.
3. The preview we built for you
We find businesses whose websites look dated or broken, and we rebuild them before making contact. If you received a link to a finished redesign of your own site, that is what happened. Nobody asked us to build it, and you owe us nothing for it.
You are free to look at it, click through it, show it to anyone and ignore it completely. There is no invoice, no trial period running in the background and no obligation created by looking.
Until you buy it, the preview stays ours. You may view and share the link, but you may not copy the design, the code or the page structure, publish it on your own hosting, or hand it to another developer to rebuild. Previews are unlisted and set to discourage search engines, and we take them down after a while if we do not hear from you.
We build these from information that is already public: your existing website, your menu, your listings and your published photos. If you would rather we did not hold a preview of your business at all, email us and we will delete it.
4. Buying a redesign
Our published price is $999, paid once. Some businesses are offered a different price privately, in writing, usually in exchange for permission to show the work publicly. Whatever price appears on the payment link you are sent is the price.
Buying gets you:
- the finished website you walked through, as built;
- the complete source code and files, delivered to you or to a code repository you control;
- the right to host it anywhere, change it however you like and have anyone you choose maintain it;
- 30 days of fixes after launch, covered by section 6.
Ownership transfers when we receive payment in full, and not before. At that point we assign you everything we can assign in the site we built for you: the design, the layout, the code we wrote and the arrangement of your content.
Two things do not transfer, because they cannot. First, the general tools of our trade: our reusable code, techniques and the open-source components the site is built on, which stay under their own licenses and which we go on using for other people. None of that stops you from owning, running or changing your site. Second, fonts, images or services that are licensed from someone else and identified to you at handoff. We will tell you what those are and what they cost to keep.
5. Putting the site live
Deployment is an optional add-on at +$99. If you buy it, we put the finished site onto your domain and hosting, connect the certificate and test it.
To do that we need access to accounts you own, such as your domain registrar or hosting. You give us that access, you can revoke it at any time, and you stay the owner of every one of those accounts. We will never register a domain in our own name on your behalf.
Domain registration fees, hosting fees and any third-party service charges are yours and are not included. Where hosting is genuinely free at your size, we will say so rather than invent a fee.
If you do not buy the add-on, we hand over the code and your own web person can deploy it. We will answer reasonable handoff questions either way.
6. The 30 days after launch
For 30 days after your site goes live we fix, at no charge, anything that is broken or wrong on our end. That means links that do not work, layouts that break on a phone, forms that do not send, typos we introduced, and content that does not match what you gave us.
It is not a window for new work. New pages, new sections, new features, new integrations, design changes and content you have changed your mind about are priced from the board in section 7. We will always tell you which of the two a request is before doing it, not after.
7. One-off work after that
Prices for later work are posted publicly on our extras page. Those prices apply to sites we built. For a site someone else made, we will look first and quote separately, and we may decline.
Every job is quoted as a flat price and confirmed in writing before it starts. Work is paid up front unless we have agreed otherwise in writing. A quote holds for 30 days. Rush turnaround carries a 50% surcharge and we will only offer it if we can actually meet it.
Some jobs connect your site to a service run by someone else, such as online ordering, reservations or an email list. We configure and connect what you choose. We do not build payment processing, we do not handle your customers' card details and your revenue never passes through us. Those providers charge you directly under their own terms, and their fees and outages are between you and them.
If we need something from you to finish a job, such as photos, prices, account access or an approval, and we do not hear from you for 30 days after asking, we may close the job as delivered. We will restart it later without charging you twice for the same work.
8. The upkeep plan
The Upkeep costs $39 per month or $389 per year. The first 10 businesses to subscribe keep a rate of $29 per month for as long as they stay subscribed without a break.
It includes, each month:
- up to 2 change requests, delivered within 3 business days of us having everything we need;
- unlimited fixes for anything broken, which never count against that allowance;
- hosting, certificate renewal and backups kept running;
- 15% off everything on the extras board, and priority in the queue.
A change request means editing what already exists: prices, hours, contact details, photos, specials, or a paragraph of copy. Unused requests do not roll over. New pages, new features, integrations, redesigns and photography are not included and are priced from the board.
Billing and cancelling. Subscriptions are billed in advance and renew automatically until cancelled. You can cancel at any time and it takes effect at the end of the period you have already paid for. We do not refund part-months, and we do not make you call anyone or give a reason to cancel.
You cancel it yourself, without going through us, from the billing portal. Enter the email you subscribed with and it sends you a link in. The same page is where you update a card or download past invoices.
What cancelling does not do. It does not affect your ownership of anything. Your site is yours, the code is yours, your domain is yours, and it all keeps working. We stop maintaining it and stop covering hosting, and we will give you at least 30 days to move it if it sits on infrastructure we pay for. We will never hold a site, a domain or a set of files hostage over a subscription.
We may cancel a subscription too, with 30 days of notice and a refund of anything paid for time not yet served. We may also pause service for non-payment after telling you.
This is a one-person business. Requests are handled by email during normal business hours in California. There is no phone support, no overnight desk and no guaranteed uptime figure, and we would rather state that plainly than promise something we cannot hold to.
9. Referrals
If you have bought a redesign from us and you introduce another business that goes on to buy one too, we give you 12 months of The Upkeep at no charge, worth $468 at the monthly rate.
- You need to have bought a redesign from us yourself.
- The business you introduce must be new to us and must complete a purchase. An introduction that does not lead to a sale earns nothing, and neither does a business that had already been talking to us.
- Tell us who you referred, or have them name you when they buy. We cannot award a referral we never hear about.
- The 12 months begin when their purchase completes. If you are already subscribed, we credit your next 12 months instead.
- Refer more than one business and the free periods stack.
The reward is the service itself. It cannot be exchanged for cash or taken off the price of anything else, and it does not extend to anyone else's account. We may change or end this offer at any time by updating this page, but anything already earned will be honored.
10. Your content, and who is responsible for it
Your content means everything you give us or that we take from your existing public presence to build your site: your business name, logo, photos, menus, prices, descriptions and reviews.
You keep ownership of all of it. You give us permission to use it for the purpose of building, showing and maintaining your site.
You confirm that you have the right to use it. This is the one obligation we cannot take on for you. We have no way of knowing whether a photo on your site was taken by a photographer who still owns it, whether a font on your menu was licensed, or whether a logo was copied from somewhere years ago. If you give us something, you are telling us it is yours to give.
If someone brings a claim against us because content you supplied was not yours to use, you agree to cover our reasonable costs and losses from that claim. We will tell you promptly, let you take charge of the defence, and not settle it without asking you.
Where we build a preview from your public material before speaking to you, we do it to show you a redesign of your own business and nothing else. If we are unsure whether something is licensed, our practice is to leave it out or make an original in the same spirit, and we will tell you what we replaced and why.
11. Services other people run
Your site will rely on things we do not control: your domain registrar, your hosting, code repositories, form handling, payment providers, ordering and reservation platforms, mapping and business listings, and analytics.
Each of those has its own terms and its own prices, which are between you and them. We are not responsible for their outages, price changes, policy changes or decisions to discontinue a product. If one of them breaks something on your site, we will help you sort it out, under section 6 if you are inside the fix window, under the upkeep plan if you are on it, and from the board otherwise.
12. What we do not promise
We build good websites. We cannot control what happens after one goes live, and we will not pretend otherwise.
We do not guarantee any search ranking, traffic level, number of phone calls, number of orders, or amount of revenue. We follow current good practice for how sites are structured and described, and we will explain what we did. Search engines and social platforms change their own rules constantly and no one can promise a position in them.
Except where the law says otherwise, everything is provided as it is. We do not warrant that a site will be uninterrupted, error free, or compatible with every browser and device ever made, and we disclaim implied warranties of merchantability and fitness for a particular purpose to the extent the law allows.
Nothing here limits any right you have that cannot legally be limited.
13. Payment and refunds
Payments are processed by Stripe. We never see or store your full card details. Prices are in US dollars and do not include any tax that may apply, which we will add where we are required to.
Refunds. A website is custom work delivered as files and code. Once we have handed over the code or put the site live, it cannot be returned, so purchases are not refundable at that point. Before that, if you buy and then change your mind before we have delivered anything, tell us and we will refund you in full.
If something we delivered is genuinely broken and we cannot fix it, we will refund you rather than argue about it. Subscription refunds are covered in section 8. Chargebacks filed without talking to us first are a poor substitute for an email, and we would much rather have the email.
14. Showing the work
We would like to show what we built for you: a screenshot, a before and after comparison, your business name and a link. We will not do that without your permission in writing. An email saying yes is enough.
Where a reduced price was offered specifically in exchange for that permission, the exchange will have been set out plainly in writing at the time. You can withdraw permission later and we will take the material down from anything we control within a reasonable time, though we cannot claw back things already printed or reshared by other people. Withdrawing permission does not retroactively change the price you paid.
We do not publish before and after comparisons of businesses that never became customers.
15. Limits on what we owe
To the fullest extent the law allows, our total liability to you for anything connected with these terms is limited to the amount you actually paid us in the twelve months before the claim. If you have paid us nothing, which is the case for anyone simply looking at a preview, our liability is limited to $100.
We are not liable for indirect or consequential losses: lost profit, lost revenue, lost business, lost data, lost goodwill or the cost of substitute services, even if we were told they were possible.
These limits do not apply to fraud, to willful misconduct, or to anything else that cannot be limited by law.
16. Ending things
You can stop using our services at any time, and cancel a subscription as described in section 8. We may stop working with you if you do not pay, if you ask us to do something illegal or dishonest, or if the working relationship becomes abusive. If we do, you keep everything you have already paid for.
Sections covering ownership, your content, limits on liability and governing law survive the end of our arrangement.
17. Law and disputes
These terms are governed by the laws of the State of California, without regard to conflict of law rules. Any dispute will be brought in the state or federal courts located in California, and we both agree to that.
Before filing anything, please email us and give us 30 days to sort it out. Most problems are a misunderstanding and almost all of them are cheaper to fix by email.
If any part of these terms is found unenforceable, the rest still stands. Our not enforcing something once does not mean we have given up the right to enforce it later.
18. Getting in touch
Email hello@revampifysolutions.com, or write to Daniel Bragg, doing business as Revampify, 731 W. Taft Ave., Orange, CA 92865. We answer everything ourselves, usually within a business day.
How we handle your personal information is covered separately in our privacy policy.